369vip takes the privacy of every member seriously. This document clearly explains how we collect, use, store, and protect your personal information when you use our platform.
Your Data Protection
Six layers of data protection we apply to ensure your personal information is always secure on the 369vip platform
All data transmitted between your device and 369vip's servers is protected by 256-bit SSL encryption — the same standard used by financial institutions and banks worldwide. No one can intercept your information in transit.
Your personal data is stored on servers equipped with strict access controls, multi-layered firewalls, and automatic backup systems. Only authorized personnel may access member information, and all access is regularly audited.
The 369vip KYC process is designed to verify member identities without unnecessarily exposing sensitive data. KYC documents submitted are immediately encrypted, stored in isolated systems, and deleted after the legally prescribed retention period.
You have the full right to access, correct, or request deletion of your personal data from the 369vip system. Privacy-related requests are processed by our dedicated team within 14 business days of receipt.
369vip does not sell, rent, or disclose your personal data to third parties for marketing purposes. Data sharing only occurs when necessary to provide platform services or when required by applicable law.
In the event of any security incident affecting your data, 369vip is committed to notifying you within 72 hours of detection. We will also take immediate remedial action and report the incident to the relevant authorities.
Important Note: This Privacy Policy forms part of the Terms and Conditions of 369vip. By using our platform, you agree to the privacy practices described herein. We encourage you to read this document in full to understand the rights and protections available to you.
369vip collects your personal information through several means when you register and use our platform. The types of information collected are as follows:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number | KYC verification & fraud prevention |
| Contact Data | Email address, phone number, residential address | Account communications & customer support |
| Financial Data | Bank account number, digital wallet details | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, location | Account security & fraud detection |
| Usage Data | Game history, transaction logs, platform preferences | Service improvement & regulatory compliance |
We only collect information that is strictly necessary to provide 369vip platform services. No sensitive data such as medical information or religious beliefs is collected unless required by law.
Personal information you provide to 369vip is used responsibly and limited solely to the following purposes:
369vip will not use your data for third-party marketing purposes or sell it to any external entity without your explicit consent.
The processing of your personal data by 369vip is carried out on a solid legal basis in line with recognised international data protection standards:
369vip maintains a strict policy on sharing members' personal data. In general, we do not disclose your information to third parties. However, there are limited situations where data sharing is necessary:
All third parties that receive your data from 369vip are bound by strict data protection agreements and may only use that data for the purposes that have been agreed upon.
The 369vip platform uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device when you browse our website.
Types of cookies used by 369vip:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the 369vip platform.
369vip retains your personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. General data retention guidelines are as follows:
Once the designated retention period has lapsed, your data will be securely deleted or permanently anonymized using approved deletion procedures.
In the course of its operations, 369vip may process or store your personal data on servers located outside Malaysia. When such transfers occur, we ensure that protection equivalent to Malaysian data protection standards is fully upheld.
The safeguards we implement for international data transfers include:
As a 369vip member, you have the following privacy rights, which you may exercise at any time:
Request a copy of all personal data we hold about you in a readable format
Request correction of any inaccurate or incomplete personal information in our records
Request deletion of your personal data when it is no longer needed or you withdraw consent
Object to the processing of your data for specific purposes, including direct marketing, at any time
Receive your personal data in a structured, machine-readable format for portability
Request restriction of your data processing in certain situations while related issues are resolved
To exercise any of the above rights, contact our privacy team through 369vip customer support. We will process your request within 14 business days. Identity verification may be required before your request is processed.
The 369vip platform is strictly for users aged 18 and above only. We do not intentionally collect or process personal information from minors. Should we discover that a minor's data has been inadvertently collected, we will take immediate steps to delete that information.
Parents and guardians who believe their child has registered an account on the 369vip platform are urged to contact our support team immediately so that appropriate action can be taken.
369vip reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. Any material changes will be communicated to you via email or in-platform notification at least 14 days before taking effect.
The "Updated" date at the top of this document will always reflect the latest version of 369vip's privacy policy. We encourage you to review this page periodically to stay informed about how we handle your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data by 369vip, please contact our Privacy Officer through our customer support, available 24 hours a day, 7 days a week.
Your Data is Safe
369vip applies the highest security standards to ensure your privacy is always protected.
Register SecurelyYour personal data is fully protected. Register a 369vip account today and enjoy a safe, fair, and fun gaming experience with the peace of mind that your privacy is always safeguarded.